A simple, caring path to your new best friend
We take matchmaking seriously. Here’s exactly what to expect from your first message to your puppy’s first night at home.
Browse or join the waitlist
Explore our available puppies, or join the waitlist to hear about upcoming litters first. Tell us a little about your family and what you’re looking for.
Day 1
Get to know each other
We’ll call or video chat to answer your questions, talk about your home and lifestyle, and help you choose the puppy whose personality fits best.
Within 48 hrs
Reserve your puppy
Secure your puppy with a {DEPOSIT AMOUNT} deposit, applied toward the total. You’ll receive a written agreement covering everything we promise.
Once matched
Watch them grow
Receive regular photos and videos of your puppy as they’re socialized, vet-checked and prepared for their new life with you.
Weekly
Go-home day
Pick up from our home by appointment, or ask about our delivery options. Your puppy arrives with records, a starter kit and a familiar-smelling blanket.
{AGE} weeks
Support for life
Questions about training, feeding or health? Text or call us anytime. Once you’re part of the Golden Tail family, you always will be.
Always
What comes home with your puppy
We want the first days to feel easy for you and calm for your puppy, so everything you need to get started is packed and ready.
- Vet health certificate
- Vaccination & deworming record
- Written health guarantee
- Starter bag of puppy food
- Blanket with mom’s scent
- Care & training guide
Common questions
How much is the deposit, and is it refundable?
Our deposit is {DEPOSIT AMOUNT} and goes toward your puppy’s total price. {REFUND POLICY}.
At what age do puppies go home?
Our puppies go home at {AGE} weeks, once they’re weaned, vet-checked and ready for their next adventure.
Can I visit before I commit?
Yes — we welcome visits by appointment, and we’re always happy to set up a live video call with your puppy and their parents.
Do you offer delivery?
{DELIVERY OPTIONS — for example pick-up, ground delivery or flight nanny, and any fees}.
What payment methods do you accept?
{ACCEPTED PAYMENT METHODS}. We will never ask you to pay with gift cards.